Effective Date: 24 August 2024

At www.kormo.xyz, we strive to ensure your satisfaction with our services. However, if you are not completely satisfied with your purchase, you may be eligible for a refund under the conditions outlined below.

1. Eligibility for Refund

Refund Request Period: To be eligible for a refund, you must submit your refund request within 3 days of purchasing the package. Any refund requests made after this period will not be accepted.

Unused Package: Refunds will only be issued if you have not started using the package. If any benefits, services, or features of the package have been accessed, activated, or used, a refund will not be granted.

2. Refund Process

Submitting a Request: To request a refund, please contact our customer support team at [Insert Contact Email] with your purchase details, including the order number and reason for the refund request.

Review and Approval: Once we receive your refund request, we will review it and notify you of the approval or rejection of your request. If your refund is approved, we will process it as soon as possible.

Gateway Charges: Any payment gateway charges or transaction fees associated with the purchase will be deducted from the refund amount. These charges must be borne by the customer.

3. Processing Time

Once your refund is approved, we will initiate the refund process. The time it takes for the refund to be credited to your account may vary depending on your payment method and financial institution. Please allow up to 7-10 business days for the refund to be reflected in your account.

4. Non-Refundable Items

Certain items or services may not be eligible for a refund. This includes, but is not limited to:

• Services that have already been rendered.
• Custom or personalized services.
• Any packages or services that have been partially used or activated.

5. Changes to This Refund Policy

We reserve the right to modify or update this Refund Policy at any time. Any changes will be effective immediately upon posting the revised policy on the Website. It is your responsibility to review this policy periodically to stay informed of any changes.

6. Contact Us

If you have any questions or need further assistance regarding our refund policy, please contact us at:

www.kormo.xyz
Shop 15, Floor 3, Muktijoddha Market, Mirpur 1, Dhaka 1216, Bangladesh.
Email: admin@kormo.xyz
Phone: +8801778492279